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Warehouse shipment policy

Shipping preference may at times require substitution.

Shipping method and charges subject to change without notice

1. Every effort is made for packages to ship out within one business day,  from the time of order
2. The carrier method or rate selected, during the checkout process, may at times require substitution and/or upward  adjustment of shipping rate.
3. Customer authorization will be sought if shipping charges require an upward adjustment greater than 10% of the rate quoted on the customer order.
4. Customer special shipping requests must be sent prior to or at time of order and may delay warehouse processing
5. Special shipping requests or concerns may be sent directly to: [email protected]
6. The warehouse attempts to honor special shipping requests, as best possible , however, no guarantee is made . Each special shipping request decision is determined, based on feasibility, on an order by order basis.
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